Staff development will help to improve job satisfaction, efficiency and retention. Find the right strategy for your business with our guide.
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What is a Staff Development Plan?
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Learning and development is helping your employees to increase their knowledge, skills, and capabilities to improve their job performance.
It's important as helping your employees to improve will bring benefits to your business. Such as improving your output, quality of work and employee morale.
Peninsula can provide you with expert advice on both employee learning and development to ensure you're getting the best out of your employees.
Yes, you can either use on-site training (online courses etc) or off-site training (attending conferences).
As an employer, it's your responsibility to encourage the learning and development of your employees. Work with your senior staff to create a learning plan for your staff.
Employee engagement, staff retention, business loyalty… These are just some elements that lead to the success of any business – even those in the leisure industry.
From patient-care regulations to digital advancements… In dentistry, continuing professional development (CPD) is a crucial aspect for both workers and businesses.
Sometimes, an employee will not meet the standards set by you. This can be because of many reasons, so always investigate the situation before taking any action.
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Career development has been the top reason employees leave a job for ten years, according to the Employee Retention Report by Work Institute.
And the number of employees complaining about a lack of staff development opportunities has increased by 170% in the last decade.
This highlights the importance of staff development plans. Without a clear plan you risk losing good employees, and rehiring can be expensive.
In this guide, we cover the benefits of staff development and the different approaches you can take to begin upskilling your workforce.
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Whether you want your sales team to close more deals, to transition someone into a leadership role or improve communication across the business, a comprehensive staff development plan can help.
Different kinds of staff development
Depending on your goal, you’ll need to consider different strategies. There are many approaches to managing and developing staff skills.
Training
Staff development improves an employee in all areas of your business. Training should be more specific and have a clear goal.
Consider training if you are looking to have someone take on new responsibilities.
An experienced member of the team should take the employee through a task and explain the process.
From there, the experienced person should support the employee as they get comfortable completing the task unaided.
Shadowing
Similar to training, shadowing has an employee observe the work of someone else.
Whereas training will allow someone to better understand and even complete a specific task, shadowing gives a more broad understanding of someone’s role.
Shadowing gives the learner a better understanding of the work they do and how that impacts their own activities. This can lead to new ideas and improved efficiency.
Keep in mind that when learning from a colleague, the quality of training may not be as good and that the person being shadowed may pass on bad habits to other workers.
Job Rotation
Training and shadowing allow you to focus on developing certain employees. But job rotation can help if you want to upskill your entire team.
Job rotation is where members of staff swap roles for a short period to learn new skills from different departments or job roles.
This can have a similar impact to shadowing. It enables a larger number of employees to gain new skills and can make different teams work together more cohesively.
However, there is a considerable time investment as many employees will be learning new tasks at the same time.
Appraisals
As an employer, you likely already hold regular performance reviews with staff. But how you structure these appraisals can help staff to progress.
These meetings enable you to:
Find out which activities employees want more training on.
Ask about new skills they would like to learn.
Discuss opportunities for growth with workers.
Set targets for future appraisals.
During an appraisal, you should discuss career development opportunities. Outline the steps to be taken and agree a timeline to review.
Holding regular appraisals will ensure that employees are aware of any professional development opportunities and the steps they need to take to progress. This will improve staff happiness and retention.
Workshops
Staff development skills don’t need to relate to specific job roles. You can add a lot of value by making employees aware of more general business processes and policies.
For example:
Leadership and management training.
Handling client relationships.
Equality and diversity training.
For these sorts of skills, you may need to bring someone in who can run a seminar or workshop.
You can likely advise on these broad topics yourself. But by bringing someone in they can explain more abstract ideas. These workshops often come with a certificate that your staff can keep on file.
In summary, there are many different approaches to staff development. Decide on the approach that will work best for your business and get the most out of your employees.
Want to find out more? Contact us on 0800 028 2420 and book a free consultation with an HR consultant today.
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